Privacy Policy

Responsible party

Poolstudio is a brand operated by Norlu Solutions BV, registered in Belgium. For questions regarding this policy, contact us at info@poolstudio.be.

What data we collect

When you use our contact form, we collect: your name, email address, phone number, company name, company type, country, area of interest, and your message. We collect this information solely to respond to your inquiry and evaluate potential business opportunities.

How we use your data

Your data is used exclusively to: respond to your inquiry, evaluate potential collaboration, and maintain our business relationship if one is established. We do not use your data for marketing purposes unless you explicitly consent.

Where your data is stored

Contact form submissions are stored in our CRM system (Odoo), hosted within the European Union. We do not transfer your data outside the EEA.

Data retention

We retain your data for the duration of our business relationship and for a maximum of 3 years after last contact, unless legal obligations require longer retention.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to: access your personal data, rectify inaccurate data, request deletion of your data, restrict processing of your data, data portability, and object to processing.

To exercise any of these rights, contact us at info@poolstudio.be. We will respond within 30 days.

Cookies and analytics

This website uses essential cookies (such as your cookie consent preference) to function properly. For full details, see our Cookie Policy.

Third parties

We do not sell, trade, or share your personal data with third parties, except where necessary to provide our services or where required by law.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

For any questions about this policy: info@poolstudio.be